Front Desk Agent  

Job Details

Category:

Administrative

Career Level:

Experienced (Non-Managerial)

Experience:

Student

Required Qualification:

High school diploma or equivalent

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

2

Skills

professionalfront desk officercompanycommunication skillsteamdirectphonecallsproceduressecurityprotocolsfilingschedulinghandlingmailpresentablereceptionareasupportoffice managementclericalschooldiplomaoffice administrationreceptionistofficewritten communicationfront desk

Description

We are seeking a friendly and professional Front Desk Officer to be the first point of contact for our company. If you have excellent communication skills, a welcoming demeanor, and a passion for helping others, we’d love to have you on our team!

• Greet and welcome visitors, ensuring a positive and professional first impression.
• Answer and direct phone calls to the appropriate departments.
• Handle inquiries and provide accurate information about the company’s services or products.
• Manage visitor sign- in procedures and ensure security protocols are followed.
• Assist with administrative tasks, such as filing, scheduling appointments, and handling mail.
• Maintain a tidy and presentable reception area.
• Coordinate and communicate effectively with other departments as needed.
• Support office management by performing additional clerical duties as required.

• High school diploma or equivalent; additional certification in Office Administration is a plus.
• Previous experience as a Front Desk Officer, Receptionist, or in a customer service role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks in a fast- paced environment.
• Friendly, professional, and helpful attitude with a focus on customer service.
• Ability to manage front desk operations efficiently and maintain confidentiality